PLDT Prepaid Home WiFi users can register their SIM cards via Smart's online SIM registration portal. This is required in order to comply with the SIM registration law, which seeks to prevent the spread of text-based scams.
The SIM Card Registration Act or RA 11934 mandates all SIM card users, both existing and new, to register their SIM cards with their respective telecommunications providers starting December 27, 2022.
All local SIM cards, including eSIMs, are covered by the SIM Card Registration Act. All SIM card owners are required to register their SIM cards within 180 days from the date of the law’s effectivity. Failure to register your current or new PLDT Prepaid Home WiFi SIM card within the specified period will result in deactivation, making it useless for voice calls, internet access, text messaging, and other mobile services. SIM card registration is totally free of charge.
To see the SIM registration links for all networks, visit HOW TO REGISTER SIM CARD IN THE PHILIPPINES
What information do I need to have my SIM card registered?
You need to provide the following information:
- Full name
- Date of Birth
- Government ID with photo
- Declaration that the ID presented is true and correct
For frequently asked questions, visit PHILIPPINE SIM CARD REGISTRATION: Guidelines and FAQs for Smart, Globe and DITO
WHERE TO BUY A SIM CARD IN THE PHILIPPINES
Here are the top mobile networks (where you can purchase and get a SIM card) in the Philippines:
How to register your PLDT Prepaid Home WiFi SIM card
PLDT Home has outlined their respective methods for registering SIM cards. Here’s how to register your PLDT Prepaid Home WiFi SIM card:
STEP 1: Connect your mobile phone to your PLDT Prepaid Home WiFi network.
STEP 2: Open your preferred web browser (Google Chrome or Firefox) and access the Smart SIM registration website at simreg.smart.com.ph.
STEP 3: Enter your 10-digit PLDT Prepaid WiFi mobile number (example: 9641234567), tick the checkbox to agree to Smart's Terms & Conditions and Privacy Notice, and tap the "Send OTP" button.
STEP 4: If eligible to register, you will receive an OTP (One Time PIN) code thru your device's inbox.
STEP 5: Access the device's SMS interface. On your web browser, open a new tab and enter https://192.168.1.1/ on the address bar. A "Your connection is not private" page will then occur. Tap Advanced, then click Proceed to 192.168.1.1 (unsafe) to access the PLDT Home WiFi Dashboard. Enter your username and password. For first-time users, type in "pldthome" for username and password. For users who have already changed their default credentials, use your existing username and password. Go to the SMS tab to see your SMS.
STEP 6: Go back to the online SIM registration page and enter the 6-digit OTP code you received, then click the "Verify OTP" button. Note that the OTP expires in five minutes.
STEP 7: After your OTP code is successfully verified, you will be redirected to the "Customer Information" page.
STEP 8: Choose the Type of Registration. Tap on the "ID Card" drop-down menu, then select the valid ID that you prepared. Upload a scanned copy or a photo of your ID and a selfie to verify your identity. (The images must be in JPEG or PNG format and have a maximum file size of 5MB). Then, fill out all the required fields, including ID Card Number, Name, Birthday, Sex, and Nationality. After that, click the "Next" button.
STEP 9: On the "Address Information" screen, enter the address that matches the address on your valid ID. Input an email address or an alternate contact number. Smart requires these contact details in the event they need to verify the information you've provided. Then, click the "Next" button.
STEP 10: On the "Summary" page, check your personal information for errors. Tick the checkbox to attest that you personally accomplished the registration and the information you've provided are true, accurate, and correct. If you prefer to receive promotional messages from Smart, you can also check the other box.
STEP 11: Click on the "Next" button to finish the registration process.
A control number (combination of numbers and letters) will occur on your screen when registration is done. Save the control number, as this will serve as your certificate of registration.
After successful SIM card registration, you will also receive free 3GB of data.
For TAGALOG guide, visit - SIM Card Registration in TAGALOG (Paano mag-register ng SIM?)
OTHER SIM CARD TO REGISTER IN THE PHILIPPINES
ATTRACTIONS TO SEE IN MANILA
Accepted IDs for SIM card registration
Here's a list of accepted IDs you can use for SIM card registration:
- Philippine Identification Card (National ID)
- SSS ID
- GSIS e-Card
- Driver’s License
- NBI Clearance
- Police Clearance
- Firearms License to Own and Possess ID
- PRC ID
- Integrated Bar of the Philippines ID
- Overseas Workers Welfare and Administration ID
- BIR ID
- Voter’s ID
- Senior Citizen’s Card
- Unified Multi-purpose Identification Card
- PWD Card
- Other valid government-issued ID with photo
ACTIVITIES AND TOURS IN MANILA
Frequently Asked Questions
Here are the answers to the most asked questions about PLDT Prepaid Home WiFi SIM registration.
How many SIM cards can be registered under a single user?
There's no limit as to how many SIMs may be registered under a subscriber's name.
How to register PLDT Prepaid Home WiFi SIM if a user is a minor?
SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the SIM, they will be required to present an ID and the consent of the minor's parent or guardian.
How to transfer the ownership of a PLDT Prepaid Home WiFi SIM card?
You can visit the nearest PLDT Prepaid Home WiFi Store to file a transfer of ownership.
What are the additional requirements for PLDT Prepaid Home WiFi SIM for business?
For businesses and organizations to use PLDT Prepaid Home WiFi SIMs, the following information is required:
- Business name
- Business address
- Full name of authorized signatory
Moreover, businesses will be required to submit the following documents:
- Certificate of Registration (SEC or DTI)
- In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney
What are the requirements to register PLDT Prepaid Home WiFi SIM as a foreigner in the Philippines?
Foreigners will be required to submit the following documents:
- Required documents for foreign nationals visiting as tourists:
- Passport (copy of the page where the visa is stamped)
- Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
- Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines
- Required documents for foreign nationals with other types of visas:
- Passport (copy of the page where the type of visa is shown)
- Proof of address in the Philippines
- Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)
Note that the validity of SIM cards issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.
What will I do if I lose my PLDT Home WiFi device with the registered SIM?
If you lose your PLDT Home Prepaid WiFi device with your registered SIM card, contact Smart and provide your full name, address, birthday, and mobile number. You can contact Smart through their Facebook page (https://www.facebook.com/SmartCommunications), or you can report it to the nearest Smart Store. Your lost PLDT Home Prepaid WiFi SIM will be permanently deactivated for your safety, and you will obtain a new SIM with the same mobile number.
What if I submit false information and a fake ID card during SIM registration?
Individuals who submit fraudulent information or fake IDs during the SIM registration process will face six months to two years in prison or a fine between PHP 100,000 and PHP 300,000, or both.
What to do if I experience errors or problems during SIM registration?
You can contact Smart's customer service hotline at *888, send a message to its official FB Messenger (https://m.me/SmartCommunications), or report it to the nearest Smart Store. Similarly, you can call the DICT complaint center thru hotline number 1326.
- List of Smart Mobile Number Prefixes in the Philippines
- List of Talk N' Text Mobile Number Prefixes in the Philippines
- List of Globe Mobile Number Prefixes in the Philippines (Including TM and Postpaid)
- List of Sun Cellular Mobile Number Prefixes in the Philippines
- List of DITO Mobile Number Prefixes in the Philippines