How to Avail and Claim Cebu Pacific Travel Fund

By JDC Thursday, January 5, 2023

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Here's how you can get a travel fund with Cebu Pacific.

Known as the the largest airline in the Philippines, Cebu Pacific Air offers low fares all year round to over 60 destinations in Asia, Australia and the Middle East.

In this guide, you will learn all the things you should know about Cebu Pacific Travel Fund.

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Here are some things you might consider bringing with you for your day tour / adventure:

• Stylish face mask
• Water container/tumbler to rehydrate
• Sunscreen for skin protection
• Goggles for swimming or snorkeling
• Stylish Swimsuit
• Travel backpack / luggage
• Reusable vacuum storage packs
• Selfie stick
• Waterproof phone case
• Acion cam
• Camping tent
• WiFi kit
• Power bank

Shopee is my go-to app for things I needed like the ones above. If you'd like discounts and vouchers, you may get the best offers here:

Cebu Pacific Travel Fund Frequently Asked Questions

1. What is a Travel Fund?

Travel Fund is a virtual wallet used to store the total amount you’ve paid for an existing booking. Each booking converted to Travel Fund is valid for six (6) months from date of conversion. It can be used as form of payment for booking a new flight and purchasing add-ons in the future.

The value to be included in the Travel Fund includes fares, taxes, all unused add-ons, admin fee and handling fees, but excludes flight fees.

Travel Fund is offered for cancelled flights or for flights with schedule changes of more than sixty (60) minutes. For added flexibility, guests who purchased CEB Flexi during initial booking may also opt for Travel Fund for Voluntary Change/Cancellation purposes.

2. What are benefits of getting a Travel Fund?

These are the benefits you’d get to enjoy when you convert your booking to Travel Fund:

• Long validity – Travel Fund is valid for six (6) months and it starts on the day you convert your existing flight to Travel Fund.

Remember, you don’t have to travel within six (6) months. Instead, the fund needs to be used up within the validity period, which means you just need to book any flight within that 6-month period. Travel date can be as far as our system shows you at the time of booking, which is usually one (1) year ahead.

Here's an example:

If you decide to book your new flight by the 180th day -- that is, September 27, 2022 -- you can select travel dates between September 27, 2022 to September 26, 2023. Don't worry, we will send you a reminder email 45 days before the last day to use your Travel Fund, so you won’t forget. Alternatively, the expiry date will be shown on your MyCebuPacific account, under My Travel Fund.

• Faster payment and booking – Because you now have a ready fund available, you can easily complete your booking, whenever you are ready travel again. You can also use your Travel Fund to pay for airport fees (i.e., excess baggage, gate baggage, etc.).

3. Is Travel Fund transferable?

No. Travel Fund remains to be non-transferable. However, the owner the fund may now use it to book for anyone.

Here’s an example:

• Juan is a MyCebuPacific member and has Travel Fund in his account.
• Juan needs to log in to be able to use the fund to book for any of his family and friends.
• Juan may or may not choose to travel with them.

4. What is the validity of Travel Fund?

Starting April 6, 2022, all newly created or newly transferred Travel Fund will have a validity of six (6) months.

5. When does the six-month validity of Travel Fund start?

It starts on the day you convert your existing flight to Travel Fund. Remember, you don’t have to travel within the Travel Fund validity period. Instead, the fund needs to be used up before it expires. Travel date can be as far as our system shows you at the time of booking.

We will send you a reminder email 45 days before the last day to use your Travel Fund, so you won’t forget. Alternatively, the expiry date will be shown on your account, under My Travel Fund.

Here’s an example:

If you decide to book your new flight by the 180th day -- that is, September 27, 2022 -- you can select travel dates between September 27, 2022 to September 26, 2023.

6. I have an existing Travel Fund in my MyCebuPacific account. Is the validity going to be affected?

No. Validity of existing Travel Fund will not be affected. The six (6) month validity is only applicable to newly created Travel Fund or to funds that will be transferred from the booking reference/PNR to the MyCebuPacific account.

7. What does it mean when you say that the Travel Fund validity resets to six (6) months when transferred from the booking reference to MyCebuPacific account?

Starting April 6, 2022, guests may transfer their Travel Fund stored in the booking reference to their MyCebuPacific member account. The Travel Fund validity of those who will do so will reset to six (6) months. Here are some samples to help explain:

• Juan’s Travel Fund is stored as Reservation Credit and it’s expiring on May 2022. He creates a MyCebuPacific account on April 2022 and transfers his expiring Travel Fund there. His Travel Fund’s validity is now extended to six (6) months, so its new expiry is on October 2022.
  
  
• Jason’s Travel Fund is stored as Reservation Credit and it’s expiring on February 2024. He creates a MyCebuPacific account on April 2022 and transfers his expiring Travel Fund there. His Travel Fund’s validity is now shortened to six (6) months, so its new expiry is on October 2022.

8. While not logged in to my MyCebuPacific account, I converted my booking to Travel Fund on December 1, 2021 with two (2) years validity and expiry of December 1, 2023. What happens if I transfer the Travel Fund to my MyCebuPacific account on September 1, 2022?

When you transfer your unexpired Travel Fund from your booking reference to your MyCebuPacific account, the validity will reset to six (6) months.

Instead of this fund expiring in two (2) years on December 1, 2023, the fund will have a new expiration of six (6) months on March 1, 2023.

9. While not logged in to my MyCebuPacific account, I converted my booking to Travel Fund on April 1, 2022 with six (6) months validity and expiry of October 1, 2022. What happens if I transfer the Travel Fund to my MyCebuPacific account on September 1, 2022?

When you transfer your unexpired Travel Fund from your booking reference to your MyCebuPacific account, the validity will reset to six (6) months.

Instead of this fund originally expiring on October 1, 2022, the fund will have a new expiration date of March 1, 2023.

10. I have a lot of bookings with Cebu Pacific and I don’t remember all my booking references. How do I know which ones were stored in a Travel Fund?

Whenever you book a flight directly with Cebu Pacific, we send the itinerary to the email registered during booking. Please check the registered email for the itinerary, where you can see the booking reference number, then follow these steps to view the Travel Fund balance, if any:

1. Go to https://bit.ly/MyCebuPacificMB
2. Retrieve your booking by entering your Booking Reference Number and the Last Name of any of the passengers
3. Click on the ‘My Travel Fund’ tab.

Additionally, the Travel Fund balance will also be sent to the booking’s registered email address within forty-eight (48) hours after you’ve successfully converted your booking to Travel Fund.

11. How do I know if my Travel Fund is stored in my booking reference or in my MyCebuPacific account?

If your Travel Fund is stored in the booking reference number of each flight you converted to Travel Fund, then you can check this by going to our Manage Booking portal and retrieve your booking by entering the booking reference number and the last name of any of the guests in that booking. Click the “My Travel Fund” tab to view your balance.

If your Travel Fund is in your MyCebuPacific account, then simply log in your account in our website/app, then click your profile icon at the top right portion of the page. Click the “My Travel Fund” tab to view your balance. Note that the expiration date indicated is for the Travel Fund that will expire first. Make sure to use your Travel Fund before it expires.

12. I have an existing Travel Fund but it’s not in my MyCebuPacific account. Can I simply transfer it?

You can add the Travel Fund stored in the booking reference to your MyCebuPacific account if the email address or name of any of the passengers in the booking matches that of the MyCebuPacific account details.

13. What happens if I don’t want to create a MyCebuPacific account and transfer my Travel Fund there?

Don’t worry, even if you don’t have a MyCebuPacific account, you’ll still be able to book flights through our website/app, though its features will be limited. We recommend creating one so you can enjoy these benefits:

Use Manage Booking to make changes to your flights or to purchase add-ons

Get notifications for promos, seat sales, etc.

Set your preferences (i.e., payment options, guest details, etc.) so it’s easier to book flights

And if you have Travel Fund, transfer it to your MyCebuPacific account so you can use it to book flights or purchase add-ons for anyone.

14. Why can’t I use my Travel Fund to manage my flight?

It could be because your Travel Fund is not in your MyCebuPacific account. To use your Travel Fund as a form of payment in our Manage Booking portal, please transfer it first to your MyCebuPacific account.

15. How do I transfer my Travel Fund from my original Booking Reference Number to my MyCebuPacific account?

Once you’ve successfully created a MyCebuPacific account, or if you have one already, follow these simple steps to add your existing Travel Fund (stored in your booking reference) to your account:

Step 1 – Log in to your MyCebuPacific account

Step 2 – Go to “Bookings” then click on the “Add Booking” section and enter the booking reference and last name of one of the guests in the booking.

Step 3 – Add the Travel Fund to your account by entering the email address registered in the booking or the full name of one of the guests.

Make sure that the email in the booking is the same email registered to your MyCebuPacific account.

16. How do I voluntarily convert my booking to Travel Fund, if I have CEB Flexi?

If you bought the CEB Flexi add-on during initial booking, you can convert your booking to Travel Fund as voluntary change/cancellation up to two (2) hours before the scheduled time of departure. Here's how:

1. Log in to your account at https://bit.ly/MyCebuPacificMB
2. Search for the specific flight under ‘My Booking’
3. Choose ‘Convert to Travel Fund’ option then follow the instructions to convert your flight to Travel Fund

Once successfully completed, your funds will be stored to your account.

*If you’re unable to log in, activate your account by signing up for a MyCebuPacific account via www.cebupacificair.com using the same Go Rewards (formerly GetGo) email address you had before.

17. How do I convert my booking to Travel Fund after flight cancellation?

Cancelled flights can be converted to Travel Fund up to thirty (30) days from date of disrupted flight. Here's how:

1. Log in to your MyCebuPacific account at bit.ly/CEBmanageflight
2. Search for the specific flight under ‘My Booking’
3. A Travel Fund option will be shown. Follow the instructions to complete your conversion to Travel Fund.
4. Once successfully completed, your funds will be stored to your account.

*If you’re unable to log in, activate your account by signing up for a MyCebuPacific account via www.cebupacificair.com using the same Go Rewards (formerly GetGo) email address you had before.

18. Where does my fund go after converting my booking to Travel Fund?

If you converted the value of your booking to Travel Fund while logged in to your MyCebuPacific account, then the fund will be stored in your MyCebuPacific account. Otherwise, if you were not logged in to your MyCebuPacific account when you converted the value of your booking to Travel Fund, then the fund will be stored in the original booking reference number. Please follow steps on how to view your Travel Fund.

The Travel Fund balance will also be sent to the booking’s registered email address within 48 hours after you’ve successfully converted your booking to Travel Fund.

19. Until when can I convert my cancelled flight to Travel Fund?

Cancelled flights are eligible to be converted to Travel Fund up to thirty (30) days from the date of flight. After this period, no changes can be done, and booking is considered forfeited.

Airline Promo Fares

If you are looking for cheap flights in the Philippines, see airlines listed below or view all promo fares:

• AirAsia Philippines
• Cebu Pacific
• Philippine Airlines

ALSO: How to Avail CEB Super Pass (Voucher Redeem & How to Use it for Cebu Pacific Flights)

20. Why can’t I click on the ‘Cancel Flight' option in Manage Booking online?

The ‘Cancel Flight’ option on Manage Booking is applicable only to bookings with CEB Flexi (non-cancelled flights) or to cancelled flights.

21. How do I know how much is in my Travel Fund?

Your Travel Fund balance can either be stored in your MyCebuPacific account or in your original booking reference number.

If you converted your booking to Travel Fund while logged in to your MyCebuPacific account, follow these steps:

1. Log in to your account at https://bit.ly/MyCebuPacificMB
2. Click the profile icon at the top right portion of the page
3. Click ‘My Travel Fund’

If you converted your booking to Travel Fund while not logged in to your MyCebuPacific account, please follow these steps:

1. Go to https://bit.ly/MyCebuPacificMB
2. Retrieve your booking by entering your Booking Reference Number and the Last Name of any of the passengers
3. Click ‘My Travel Fund’ tab.

The Travel Fund balance will also be sent to the booking’s registered email address within 48 hours after you’ve successfully converted your booking to Travel Fund.

22. Why is my Travel Fund smaller than the amount I expected?

Your Travel Fund includes fares, taxes, all unused add-ons, admin fees and handling fees, but excludes flight fees (i.e., hold fee, cancel fee, etc).

If the Travel Fund amount you’re looking for is not in your MyCebuPacific account, it may have been stored in your old booking reference number. Please follow the steps on how to use/redeem Travel Fund without logging in to your MyCebuPacific account.

23. How do I read the Travel Fund balance in my MyCebuPacific account?

When you log into your account, you'll see your Travel Fund balance on the dashboard. This is the accumulated amount and when you click the question mark beside it, it'll show the earliest expiration date. To know the expiration date per transaction, click on "My Travel Fund".

24. How do I use/redeem my Travel Fund?

Using your Travel Fund is easy! It's an added payment option when you're booking a flight.

If you converted your booking to Travel Fund while logged in to your MyCebuPacific account, follow these steps:

1. Log in to your account at https://bit.ly/MyCebuPacificMB
2. Book your flight as usual*
3. When you reach the payment page, select Travel Fund as your form of payment

Note: Effective April 6, 2022 - The Travel Fund owner (MyCebuPacific account holder) does NOT have to be one of the travelers in the new booking. The Travel Fund owner (MyCebuPacific account holder) can use the Travel Fund balance in his account to book a flight or purchase add-ons for anyone.

If you converted your booking to Travel Fund while not logged in to your MyCebuPacific account, follow these steps:

1. Book your flight at www.cebupacificair.com*
2. When you reach the payment page, select Travel Fund as your form of payment
3. Enter your Travel Fund’s booking reference number and click ‘Use Travel Fund’
4. Click ‘Pay Now’ to confirm your booking

*Make sure the passenger’s name in the new booking is inputted the same way as the original booking (e.g., Jose Rizal, Jr. is considered different from Jose Rizal Jr – without the comma and dot).

25. Who can use/redeem the Travel Fund?

If you converted your booking to Travel Fund while logged in to your MyCebuPacific account, the amount is attached to your account. Therefore, you need to be logged in when booking a new flight. The fund can be used to book a flight or pay for add-ons for anyone, given that the owner of the Travel Fund (MyCebuPacific account holder) is the one creating the booking. Here's a sample for betting understanding:

1. MyCebuPacific account holder Juan Dela Cruz booked for his friends Jane Walker and Juana Diaz.
2. Juan decided to convert the booking to Travel Fund. The value of the booking got stored in Juan's account.
3. In booking a new flight, Juan does NOT need to be part of the traveling party. He can travel with either Jane or Juana, or add new friends completely.

If you converted your booking to Travel Fund while not logged in, the amount is attached to the passenger name/s of the original booking. The fund can be used to book a flight for anyone, given that at least one of the passengers in the original flight is also one of thers in the new booking. To illustrate this, here's a sample:

1. Juan Dela Cruz booked a flight with Jane Walker and Juana Diaz while not logged in. The booking reference number is CBWIKY.
2. Juan decided to convert the booking Travel Fund. The value of the booking got stored in his booking reference number CBWIKY.
3. In booking a new flight, any or all among Juan, Jane or Juana can be part of the new booking. They can also add new passengers.

Cebu Pacific Flight Schedule

For list of schedule, visit Cebu Pacific Air flights.

   Book a Plane Ticket Seat Here   

26. Can I use my Travel Fund for booking any destination?

Yes. You can use your Travel Fund to book for any domestic or international destination, even promo flights. By April 6, 2022 guests who have stored their Travel Fund balance in their MyCebuPacific account may use their fund to book a flight for pay for add-ons for anyone.

Make sure to use your Travel Fund before it expires.

27. What should I do if my Travel Fund is not enough for my new booking?

No worries, you can always top up using credit/debit card or other payment options to pay for the remaining amount in excess of your Travel Fund.

28. Am I allowed to book more than one flight to use up my Travel Fund?

Yes. You can book more than one flight within the validity period of your Travel Fund.

29. Our booking has multiple passengers. Am I allowed to split the Travel Fund among the passengers?

Yes. You can split the Travel Fund among the passengers included in the same booking. A note indicating ‘For flight changes of individual guests, click here' will appear after you select ‘Cancel Flight’ online. By doing so, the amount will be equally split to all passengers in the booking. Just make sure that the booking is split before your convert it to Travel Fund, so that the fund gets divided equally among the guests.

30. Can I request to refund my Travel Fund?

No. Travel Fund is non-refundable. Please make sure to redeem it before it expires.

31. Can I request for my Travel Fund validity to be extended?

Travel Fund validity cannot be extended nor converted to cash or equivalent thereof. Remember, you only need to use your Travel Fund to book a flight before it expires, for a travel period that can go as far as 2024 (or whatever is available in our system).

Tip: Purchase CEB Flexi when you book a flight, so you can convert to Travel Fund up to two (2) hours before your flight.

32. What do I do if I can’t find my Travel Fund in my MyCebuPacific account?

If your Travel Fund is not in your MyCebuPacific account, it might have been stored in the original booking reference number. To use this, simply log out of your MyCebuPacific account, book a flight as usual, then select Travel Fund as the form of payment in the payment page and enter your original booking reference number.

33. How do I read the transaction history of my Travel Fund?

When you’re in the “My Travel Fund” page, you’ll see three main sections:

• Travel Fund Summary – This tells you your account number, total Travel Fund balance, and expired Travel Fund value.
• Transaction Details – This is a history of all the transactions when you converted your booking to Travel Fund (credit) and where you used Travel Fund to pay (debit).
• Credit Details – This is a list of all bookings converted to Travel Fund. Take note of the expiry dates and make sure to use the fund before it expires. Note that for any transaction, the Travel Fund with the earliest expiration date will be used first.

34. Can I use my Travel Fund to pay for items inflight?

Travel Fund is not yet available as a form of payment for inflight transactions. Aside from using it to buy flights and add-ons, you may also use it for airport transactions. We will provide updates when there are new guidelines for using your Travel Fund.

ATTRACTIONS TO SEE IN MANILA 

Klook.com

How To Book a Trip / Reserve a Ticket with Cebu Pacific Air

Here's a step-by-step guide on how you can get a ticket or check available trips online:

• Go to this link and INPUT the origin and destination in the search box (eg. Manila - Boracay)
• Input the dates of your desired arrival.
• Choose if it is One-way or Return trip.
• Choose the number of seats you wish to book or reserve
• Then click Find Tickets to search for the available trips

   Reserve a Plane Ticket Seat Here   

Compare Air Fares

A quick and easy way to do this is to use flight search engines A.K.A airfare comparison sites. Get started by following the steps below:

Step 1: Visit the best flight search engines listed below (click the links to open a new tab).

• Expedia
• Kayak
• Agoda
• Klook

Step 2: Enter your destinations and travel dates to compare airfares.

Step 3: Go back to this page and select another flight search engine.

Step 4: Repeat steps #2 & #3 until you visit all sites listed.

Step 5: Review the airfare results to find out which airline/site offers the cheapest prices. Take note of all the airlines listed. Use the “Filter” feature to see a list of airlines that fly to your destination.

ACTIVITIES AND TOURS IN MANILA

About Cebu Pacific

Cebu Pacific, the largest airline in the Philippines, offers low fares all year round to over 60 destinations in Asia, Australia and the Middle East.

Cebu Pacific offers a variety of flight options to suit your needs and schedule. Choose from Economy to Business Class. Cebu Pacific also offers a range of services to make your flight more comfortable, such as in-flight entertainment and meals, baggage allowance, and seat selection.

Cebu Pacific airbus

Whether you’re looking for a quick getaway or a longer vacation, Cebu Pacific has a flight schedule that can accommodate your travel plans.

RELATED: List of Travel Requirements in the Philippines

See More from Cebu Pacific

• List of Cebu Pacific Air Fare Promos
• List of Cebu Pacific International Flights (Schedule & Destination)
• How to Contact Cebu Pacific (Hotline Number & Customer Support)
• How to Process Cebu Pacific Refund (Cancelled Flight & Payment)
• How to Rebook a Flight with Cebu Pacific
• List of Cebu Pacific Sales Offices (Philippines and International)
• Cebu Pacific Launched Contactless Flights
• List of Travel Requirements in the Philippines

See more news for Cebu Pacific Air.